MEDICAL

How to Log Into Your Online Account
Kaiser Permanente Online Account:
You can go online to view most lab results, refill most prescriptions, email your doctor, schedule and cancel routine appointments, and print vaccination records.
Here’s how to register online:

1. Go to kp.org/registernow.
2. Select the blue “Create my account” button.
3. Enter your personal information.

Want more information about your Kaiser benefits? Click Here.

Anthem Online Account:

You can go online to find doctors and hospitals in your plan, view or update your primary care physician (PCP), review payments and billing, and order and manage prescriptions.

Here’s how to register online:

1. Go to anthem.com/ca/cityofla.
2. Select the blue profile button on the top right side of the page.
3. Select “Registration” from the drop-down menu.
4. Enter your personal information.

DENTAL

To find a Delta Dental network provider:

Go to deltadentalins.com. Under “Find a Dentist”, enter your zip code and from the drop-down menu, choose your plan, or Call Delta Dental Customer Service at 800-765-6003.

How to Log Into Your Delta Online Account

You can go online to verify your assigned dentist and other information, such as eligibility, your enrolled family members, claim status, and benefit specifics. You can also use Delta Dental’s Cost Estimator tool to check out-of-pocket expenses and find the average submitted costs for dental procedures.

1. Go to deltadentalins.com.
2. Select “Log in” at the top right side of the page.
3. Select “Create an account.”
4. Select “Enrollee/Adult Dependent” from the drop-down menu. Then select “Next.”
5. Enter your personal information.

VISION

You can go online to locate an in-network provider, check claim status, view benefit coverage details, download an ID card, and check your service level eligibility (such as your $150 allowance). You can also view special offers and additional resources, such as eyeRewards — a new vision wellness program that educates, engages, and rewards members.

Here’s how to register online:

1. Visit eyemedvisioncare.com/cityofla.
2. Click “Need to Register?”
3. Follow the registration steps and provide all required personal information.
   
   

Blue View Vision will be the vision provider starting January 1, 2024.

To access benefits, all you need is to provide your name and date of birth to an in-network Blue View Vision Plus provider provider. ID cards are not needed, but ID cards can be printed by visiting LAvision.org

To find a network provider near you:

1. Visit LAvision.org and click the “Find Care” button.
   
   

2. Download the Sydney Health mobile app (available in the Apple App Store and Google Play) and choose the Insight network from the list of network options.
   

3. Call the Blue View Vision Customer Care Center at 877-635-6403

LIFE INSURANCE

To file a life insurance claim call The Standard at 844-505-6025.

For more information about life insurance:

1. Visit standard.com/employee-benefits/city-los-angeles.
   Access the “Needs Estimator” tool to help you determine how much insurance you need.
2. Call The Standard at 844-505-6025
3. Visit keepinglawell.com for plan information and the insurance policy, or call 833-4LA-WELL.

ACCIDENTAL DEATH & DISMEMBERMENT (AD&D)

To file an AD&D claim call The Standard at 844-505-6025.

For more information about AD&D insurance:

1. Visit standard.com/employee-benefits/city-los-angeles.
2. Call The Standard at 844-505-6025.
3. Visit keepinglawell.com for plan information and the insurance policy, or call 833-4LA-WELL.

DISABILITY COVERAGE

To file a disability claim call The Standard at 844-505-6025.

For more information about disability insurance:

1. Visit standard.com/employee-benefits/city-los-angeles.
2. Call The Standard at 844-505-6025.
3. Visit keepinglawell.com for plan information and the insurance policy, or call 833-4LA-WELL

SUPPORT PLUS

For more information about Support Plus, and to access services:

1. Visit liveandworkwell.com/cityofla. Some website sections require access code: CityofLA.
2. Call Optum at 800-213-5813.

_{*All callers must confirm “City of LA” as the employer to access services.}