OPEN ENROLLMENT

Open Enrollment is October 1 - 31, 2024!

Your benefit choices are important in supporting the health and wellbeing of you and your dependents. Benefit elections will be in effect for all of the following year— so choose wisely, and CHOOSEwell!

Log in to your Benefits Central Portal account, available 24/7, or

Call the LAwell Benefits Service Center at 833-4LA-WELL (833-452-9355) Monday - Friday, 8:00 a.m. to 5:00 p.m.
Extended phone hours are provided on Wednesday, October 30, and Thursday, October 31 2024, from 8:00 a.m. to 7:00 p.m.

During Open Enrollment, employees choosing to make elections over the phone may experience longer wait times. To avoid possible delays from high call volumes, we encourage you to make your elections online through the Benefits Central Portal.



New medical premium and subsidy rates. 

All medical plans will experience a rate change that goes into effect on January 1, 2025. The
City-paid subsidy will increase for 2025.

Increases for Employee Life Insurance and Dependent Life Insurance.

The City paid basic life insurance benefit will increase, and the benefit election options for supplemental employee life insurance and dependent life insurance will change.

Contribution limits for the tax-advantaged spending accounts:

Healthcare Flexible Spending Account — $3,200 

Dependent Care Reimbursement Account — $5,000

Maximum benefit increase for basic disability coverage. 

The basic disability benefit maximum will increase to $5,000 per month.

What's New For 2025:


Important Deadlines

Last Date to Enroll:

October 31, 2024

Documentation Deadline:

December 6, 2024

Benefit Changes Take Effect:

January 1, 2025


Three Things You Should Know About Open Enrollment:


Open Enrollment is your only opportunity to make coverage elections for yourself and your dependents for 2025 (unless you experience a qualifying life event change or are a newly hired employee).

Benefits Central Portal

The Benefits Central Portal, available 24/7, allows you easy access to your personal benefits information and to perform transactions from both your computer and your mobile device.

First-time users: Register your online account by clicking the blue button below to access the Benefits Central Portal.

  • Your user name is your Employee ID number.

  • Your temporary password will be your birthdate and the last four digits of your Social Security number. 

  • You’ll be asked to establish a new password and set security questions to complete your registration.

That’s it! You’ll then have access to all of your current benefits information. 

Need step-by-step instructions on how to make your enrollment elections online? Click here.


2025 LAwell Highlights & Enrollment Guide

2025 LAwell Highlights

2025 Open Enrollment Guide


Your previous year’s benefit elections will automatically continue* to the following year at the new 2025 per pay period costs, unless you make a change during Open Enrollment.

*Enrollment in the Healthcare Flexible Spending Account (FSA) and/or the Dependent Care Account (DCA) does not automatically continue – if you wish to participate in one of these accounts in 2025, you will need to elect to do so during Open Enrollment. 

Some Open Enrollment election actions require you to submit supporting documentation to complete the enrollment. A few common examples are: enrolling a new dependent in coverage, enrolling in Cash-in-Lieu, and enrolling into some life insurance coverage levels. Check your confirmation statement for further details and deadlines.

Need instructions on how to upload your required documents online? Click here.

Forgot your password? Click here.

In-Person Events

2025 Enroll In-Person Events
October 9, 2024

Time: 11am - 2pm

Public Works Building
Sub-Basement Room 6 (SB6)
1149 S. Broadway
Los Angeles, CA 90015
October 15, 2024

Time: 11am - 2pm

City Hall - Main
10th Floor, Room 1040,
200 N. Spring Street
Los Angeles, C.A 90012
October 24, 2024

Time: 11am - 2pm

CalTrans Building
1st Floor, Room 1.040
100S. Main St.
Los Angeles, C.A 90012
2025 Flu Shot Clinics
October 2, 2024

Time: 11am - 2pm

City Hall - Main
8th Floor, Room 805
200 N. Spring Street
Los Angeles, CA 90012
October 9, 2024

Time: 11am - 2pm

Public Works Building
Sub-Basement Room6 (SB6)
1149 S. Broadway
Los Angeles, C.A 90015
October 23, 2024

Time: 11am - 2pm

Harbor Admin Building
425 S. Palos Verdes Street
San Pedro, CA 90731

Watch these short, informative videos to learn more about your benefit options so you can Choose well!

Medical Insurance

Click here to view the presentation in full screen.

Click here to download the presentation slides.

Visit the Anthem/City of LA microsite.

Click here to view the presentation in full screen.

Click here to download the presentation slides.

Visit the Kaiser ON24 microsite.

For more information, visit KeepingLAwell.com/medical.



Video Resources

Anthem

Kaiser

For specific questions about your Anthem coverage, contact the Anthem Health Care Member Advocate, Lorena Gomez:

Phone: (213) 200-2987
Email: Lorena.Gomez@anthem.com

For specific questions about your Kaiser
coverage, contact the Kaiser Health Care
Member Advocate, Jasmin Esquivel:

Phone: (323) 219-6704
Email: LACity.Advocate@kp.org

Vision Insurance

For more information, visit KeepingLAwell.com/vision.


Dental Insurance

Delta Dental Compare Plans

Delta Dental PPO & Preventive Plan

The Cost Estimator

For more information, visit KeepingLAwell.com/dental.


Life Insurance & AD&D Insurance

Provided by Metlife

Life Insurance

Accidental Death & Dismemberment Insurance (AD&D)

Provided by The Standard Insurance Company

For more information, visit KeepingLAwell.com/life.

For more information, visit KeepingLAwell.com/add.


Disability Insurance

For more information, visit KeepingLAwell.com/disability.

DeltaCare USA HMO


Tax-Advantaged Spending Accounts

Provided by Ameriflex

Health Care Flexible Spending Account (FSA)

Dependent Care Account (DCA)

Transit and Parking Spending Accounts (TSA/PSA)

Provided by Wage Works

For more information, visit
KeepingLAwell.com/tax-advantaged-accounts


For more information, visit LACOMMUTEwell.com.


Still Have Questions?

If you have additional LAwell Benefits questions,
e-mail us at: per.empbenefits@lacity.org

OR

Schedule an appointment with an LAwell Staff member, here.