OPEN ENROLLMENT
Open Enrollment is October 1 - 31, 2023!
Your benefit choices are important in supporting the health and wellbeing of you and your dependents. Benefit elections will be in effect for all of the following year— so choose wisely, and CHOOSEwell!
Log in to your Benefits Central Portal account, available 24/7, or
Call the LAwell Benefits Service Center at 833-4LA-WELL (833-452-9355) Monday - Friday, 8:00 a.m. to 5:00 p.m.
Extended phone hours are provided on Monday, October 30, and Tuesday, October 31 2023, from 8:00 a.m. to 7:00 p.m.
During Open Enrollment, employees choosing to make elections over the phone may experience longer wait times. To avoid possible delays from high call volumes, we encourage you to make your elections online through the Benefits Central Portal.
New medical premium and subsidy rates.
All medical plans will experience a rate change that goes into effect on January 1, 2024. The
City-paid subsidy will increase for 2024.
Contribution limits for the tax-advantaged spending accounts:
Healthcare Flexible Spending Account — $3,050
Dependent Care Reimbursement Account — $5,000
New dental premium and subsidy rates.
All dental plans will experience a rate change
that goes into effect on January 1, 2024. The
City-paid subsidy will also increase for 2024.
Maximum benefit increase for basic disability coverage.
The basic disability benefit maximum will increase to $3,726 per month.
New vision coverage provider and plan
Blue View Vision will be the vision coverage provider starting January 1, 2024. The new plan provides the same benefits and network as the current (2023) vision plan. You will receive a Blue View Vision ID card in the mail.
What's New For 2024:
Important Deadlines
Last Date to Enroll:
October 31, 2023
Documentation Deadline:
December 8, 2023
Benefit Changes Take Effect:
January 1, 2024
Three Things You Should Know About Open Enrollment:
In-Person Open Enrollment Events
In-Person Open Enrollment Events
Meet with our LAwell benefit providers,
Get Information,
Enroll into Coverage,
Get a Free Flu Shot!
Meet with our LAwell benefit providers, Get Information, Enroll into Coverage, Get a Free Flu Shot!
Vision Pop-up Clinics | |
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Schedule your annual exam at a City worksite. Appointment required! | |
• October 2 - 6, 2023 Public Works Building, SB Room 6 1149 S. Broadway Los Angeles, CA 90015 |
• October 23 - 26, 2023 City Hall East, Controller's Room 351 200 N. Main Street Los Angeles, CA 90012 |
Provider Informational Session / Flu Shots | |
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Walk in and meet with representatives of LAwell benefit providers* to ask questions and enroll into coverage. No appointment needed,but you may register ahead of time, here! *(Representatives from Anthem, Kaiser, Delta Dental, Blue View Vision, Standard Insurance and Support Plus (Optum) will be available to answer your questions about seeking services and using your medical, dental, vision, life and disability insurance benefits. A representative from the LAwell Program will also be available to answer any questions you might have and help you complete your enrollment elections for 2024 in person.) Get your Flu shot, completely free, compliments of Kaiser. No appointment needed.) |
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• October 3, 2023 City Hall East, Controller's Room 351 200 N. Main Street Los Angeles, CA 90012 Time: 11am - 2pm |
• October 17, 2023 LAWA HR Training Room 7307-A World Way Los Angeles, CA 90045 Time: 2pm - 8pm |
• October 10, 2023 Public Works Building, SB Room 6 1149 S. Broadway Los Angeles, CA 90015 Time: 11am - 2pm |
• October 24, 2023 City Hall Main, 8th Floor, Room 805 200 N. Spring Street Los Angeles, CA 90012 Time: 11am - 2pm |
Open Enrollment is your only opportunity to make coverage elections for yourself and your dependents for 2024 (unless you experience a qualifying life event change or are a newly hired employee).
Benefits Central Portal
Benefits Central Portal
The Benefits Central Portal, available 24/7, allows you easy access to your personal benefits information and to perform transactions from both your computer and your mobile device.
First-time users: Register your online account by clicking the blue button below to access the Benefits Central Portal.
Your user name is your Employee ID number.
Your temporary password will be your birthdate and the last four digits of your Social Security number.
You’ll be asked to establish a new password and set security questions to complete your registration.
That’s it! You’ll then have access to all of your current benefits information.
2024 LAwell Highlights & Enrollment Guide
2024 LAwell Highlights & Enrollment Guide
2024 LAwell Highlights
2024 Open Enrollment Guide
Your previous year’s benefit elections will automatically continue* to the following year at the new 2024 per pay period costs, unless you make a change during Open Enrollment.
*Enrollment in the Healthcare Flexible Spending Account (HCFSA) and/or the Dependent Care Reimbursement Account (DCRA) does not automatically continue – if you wish to participate in one of these accounts in 2024, you will need to elect to do so during Open Enrollment.
Some Open Enrollment election actions require you to submit supporting documentation to complete the enrollment. A few common examples are: enrolling a new dependent in coverage, enrolling in Cash-in-Lieu, and enrolling into some life insurance coverage levels. Check your confirmation statement for further details and deadlines.
Need instructions on how to upload your required documents online? Click here.
Forgot your password? Click here.
Watch these short, informative videos to learn more about your benefit options so you can Choose well!
Medical Insurance
Click here to view the presentation in full screen.
Click here to download the presentation slides.
Click here to view the presentation in full screen.
Click here to download the presentation slides.
For more information, visit KeepingLAwell.com/medical.
Video Resources
Video Resources
Anthem
Kaiser
For specific questions about your Anthem coverage, contact the Anthem Health Care Member Advocate, Lorena Gomez:
Phone: (213) 200-2987
Email: Lorena.Gomez@anthem.com
For specific questions about your Kaiser
coverage, contact the Kaiser Health Care
Member Advocate, Jasmin Esquivel:
Phone: (323) 219-6704
Email: LACity.Advocate@kp.org
Vision Insurance
For more information, visit KeepingLAwell.com/vision.
Dental Insurance
Delta Dental Compare Plans
Delta Dental PPO & Preventive Plan
The Cost Estimator
For more information, visit KeepingLAwell.com/dental.
Life, AD&D, and Disability Insurance
Life Insurance
Accidental Death & Dismemberment (AD&D) Insurance
Disability Insurance
For more information, visit KeepingLAwell.com/life.
For more information, visit KeepingLAwell.com/add.
For more information, visit KeepingLAwell.com/disability.
DeltaCare USA HMO
Tax-Advantaged Spending Accounts
Health Care Flexible Spending Account (HCFSA)
Dependent Care Reimbursement Account (DCRA)
Transit and Parking Spending Accounts (TSA/PSA)
For more information, visit
KeepingLAwell.com/tax-advantaged-accounts
For more information, visit LACOMMUTEwell.com.
Still Have Questions?
Still Have Questions?
If you have additional LAwell Benefits questions,
e-mail us at: per.empbenefits@lacity.org
OR