We have renamed the Benefits Program from “My Flex” to “LAwell” to better demonstrate the ultimate purpose of all of our employee benefits: to support our employees’ and their families’ current and future health and wellbeing.
As a new hire, you will receive your LAwell Benefits Enrollment package 2-4 weeks after your first paycheck IF you are working a minimum number of qualifying hours (at least 40 hours per pay period for Full Time employees) and you are a contributing member to LACERS.
Once an offer is made, you have 60 days to make an election.
Want to learn more? View our New Hire benefit flyer
Form 1095-C provides information about a health insurance offer made to an employee by their employer. All employees who receive LAwell health coverage will get a 1095-C tax form.
For more information about the Affordable Care Act (ACA), please visit the Internal Revenue Service website at https://www.irs.gov/affordable-care-act.
For general assistance with your benefits, contact the LAwell Benefits Request Line at 1-800-778-2133, Monday to Friday 8:00 am to 5:00 pm.
For administrative issues you may contact your Employee Benefits Division Member Services Representative according to your last name:
Mayra Martinez (A-F): (213) 978-1615
Tameekah Ford (G-I, K-M): (213) 978-1600
Vincent Pacheco (N-V): (213) 978-1640
Maria Lopez (J, W-Z): (213) 978-1584
Member Advocates from our Health and Dental providers provide personal, one-on-one assistance out of our office in City Hall, 200 N. Spring Street, Room 867 with the following drop-in schedule:
Anthem Blue Cross